ABSTRACT As a consequence of the growing customer orientation of business, organizations are now showing a big interest in the development of technological solutions that allow them both to offer a quick respond to their customers and procuring operational efficiency. In this sense, SOA can be seen as a mechanism to help achieve the alignment of business goals and objectives with technology capability. SOA benefits an organization by abstracting business services from the specific technologies they are developed with. However, to translate SOA benefits into successful software development projects, well defined processes to develop software from business processes are needed. To achieve this, simulation modeling techniques can be useful tools since they make it possible to model and improve both business processes within organizations and their service-oriented development process. This paper presents a set of domains in service-oriented development where simulation modeling can be applied and discusses the benefits of this application. These domains are also related with the different phases of a general SOA lifecycle. An overview of the main works in this field is also included.
